Don’t let the hassle of switching your direct deposits or automatic payments stop you from opening a new account with Richwood! ClickSWITCH provides a convenient, secure online portal to update account information.
1

Access ClickSWITCH

Navigate to ClickSWITCH in the Services menu of online banking
2

Select what you're switching

You can switch direct deposits or ACH payments. Just tell us who pays you or who you want to pay.
3

Submit the switch

Once you've provided the new account information, submit the switch. Changes should take effect in 1-2 billing cycles.

We'll help you make the first switch

We recommend sitting down with one of our account staff to make your first switch. Our experts will walk you through the quick 3-step process to transfer your direct deposit or automatic payment to the Richwood Bank account of your choice.

No lines, no paperwork

There’s no need to wait in line or on hold to talk to someone from the Social Security office or your employer to update your direct deposit information. ClickSWITCH has verified the information of hundreds of popular depositors. When you see the green check beside the company name, you can be confident that we’ve confirmed the the company name, address, and even how they want to receive the updated information.

Update automatic payment account details

When switching automatic payments that debit your account, it’s important to have the company’s information and your payment information handy. The process will prompt you for things like your account number, the amount of the payment, and payment dates.

View the status of your switch

With the View Existing Switches tab, you can see what switches you’ve submitted and their status. You’ll clearly see which are still in process, which are complete, and if any need follow-up actions. If you have any questions, feel free to contact our support team and we’ll help you complete your switch.

Need help using ClickSWITCH?

Our team of experts is here to assist!