Business Tips

How to Make Customer Complaints Work for You

By November 15, 2016November 22nd, 2016No Comments

Are you able to make consumer complaints work for you?  Yes, you can by using a complaint handling process.  Through this process you may be able to identify potential service problems, product failures, and even increase customer loyalty.

Below are three websites I found, that are beneficial in creating and training a Consumer complaint Process.

Consumer Protection Laws and Deceptive Marketing

Handling Customer Complaints slideshow

Developing and Implementing Consumer Complaint Management Initiatives


Jamie Kibler

Chief Compliance Officer