CardValet® helps you protect your debit card by sending you transaction alerts and giving you the ability to define when, where and how your cards are used. Customize alert preferences and usage settings to monitor and manage your cards – all through our partnership with the CardValet app.
Receive interactive alerts
Monitor your transactions
Turn your card “on” or “off”
Take charge of your usage
Set usage preferences
Control how your card is used
Alerts for PIN signature transactions can be set up to keep you informed of your debit usage and help you quickly detect unauthorized or fraudulent activity. CardValet can send an alert when a card is used or when a card transaction has been attempted but is declined – and additional customizable alert options are available. Alerts are sent in real time, immediately after a transaction has taken place.
The My Region control can restrict transactions to merchants located within a certain range of your location (using your phone’s GPS); transactions requested outside of a specified range can be declined. The My Region control used city, state, country or zip code on an expandable interactive map; transactions requested by merchants outside of a specific region can be declined.
Spending limits can be lowered from your established daily debit limit to allow transactions up to a certain dollar value and decline transactions when amounts exceed your defined thresholds. Your limit can not be raised through the app. To raise your daily debit limit, please call customer support at (740) 943-2317. Transactions can be monitored and managed for specific merchant categories such as gas stations, department stores, restaurants, entertainment, travel, and groceries. And your transactions can also be monitored for specific transaction types: in-store purchases, e-commerce transactions, mail/phone orders and ATM transactions. Online transactions made at these merchant types will not be blocked.
When the card is “on,” transactions are allowed in accordance with your usage settings. When the card is “off,” no purchases or withdrawals are approved until the card is subsequently turned back “on.” This control can be used to disable a lost or stolen card, prevent fraudulent activity, or control spending. Pending and recurring transactions will not be affected. You can unblock your card at any time.
*Richwood Bank does not charge a fee for using this service. However, charges from your wireless carrier may apply. Please contact your wireless carrier for details.