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  • Personal
    • Online Banking
    • Checking
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    • Security
    • Learn
  • Business
    • COVID-19 Small Business Relief
    • Online Banking
    • Checking
    • Savings
    • Get the app
    • Credit Cards
    • Solutions
    • Learn
  • Lending
    • COVID-19 Small Business Relief
    • Commercial Loans
    • Agriculture Loans
    • Residential Loans
    • Personal Loans
    • Student Loans
    • Make a Loan Payment
  • Investments
  • About Us
    • Locations and Hours
    • Contact Us
    • Careers
    • Who We Are
    • Board Members
    • Stockholders
    • Dreamers
  • Community
    • Sponsorships
    • Richwood Coffee
    • Blog
    • Richwood Events
    • Union County Fair Buyer Add Ons/Checkout
  • Locations and Hours
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  • Chat
  • Contact Us
Chat

Quick question? In a rush? Chat with us.

If it’s after our normal business hours, your chat will be sent right to our inbox as a secure email and we’ll be sure to get back with you as soon as possible.

General Support

Balance Inquiries, Address Changes, Stop Payments, Check Orders, Transactions Inquires, Account Information, Update Personal Information, Debit Card Limit Increases, Bank Hours, Pending Deposits, Online Banking Troubleshooting, Mobile Banking Troubleshooting

General Chat

Personal Account Support

Balance Inquiry, Statements, Transaction Inquiry, Pending Deposits, Check Order, Interest Earned, Checking Account Type Information, Debit Card Order, Debit Card Inquiry, Interest Earned, Savings Account Type Information, ATM Card Order, ATM Card Inquiry

Personal Chat

Business Account Support

ACH Payments, Payroll, Business Online Access, Mobile Deposit Troubleshooting, Mobile Deposit limit Increases, Merchant Services, Digital Deposits, Pop Money

Business Chat

Lending Support

Loan Payoff, Interest Paid on Loan, Interest Rates on Loans, Payment Due/ Due Date

Lending Chat

Card Services Support

Credit Card Balances, Debit Card Limit Increases, Card Valet

Card Services Chat

Agent Remote Support

Agent Remote Support can be used when one of our Richwood Team provides you with an access token to support you by remote connection to your workstation.

Agent Remote Support

ROAR

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