As our Country and State of Ohio continue to make decisions around the coronavirus, Richwood Bank realizes that anyone could be impacted by this national health issue. For most Americans it has already caused business and/or personal changes in our day to day lives.
Our primary concern is for the health and safety of our communities, customers, and team members. Rest assured that Richwood Bank is implementing procedures to avoid any service disruptions for our customers. We will continue to monitor the progress of the virus and make decisions as the situation evolves.
I would encourage you to utilize our online banking and mobile phone products to keep tabs on your account. It is also a great way to pay your bills or individuals without personal contact. Our robust online products allow you to take control of your finances from the comfort and safety of your home.
During any large-scale crisis one of the often-missed-warnings is fraud and identity theft. The hackers and other criminals will increase their efforts to prey on the fear of the public to get access to your personal information and bank accounts.
No legitimate organization will call you and ask for information like social security numbers or bank account numbers. If you have any questions about a suspicious phone call, I encourage you to hang up and call us directly. Remember, calls can be masked on caller ID to appear as though they are coming from your bank.
If you do not currently utilize our online products, or if you have questions regarding ways we can protect your accounts, please visit RichwoodBank.com or call us at 888-943-2317 to get answers.
Thank you for using Richwood Bank. We will continue to send messages with regard to the coronavirus as we gather more information about the impact to our local communities.